We take the security of your data, the terms and conditions of your sling hire and covid-19 procedures very seriously. Please read on for our full policies
Naturally Happy Families Ltd.
Privacy Policy
At Naturally Happy Families Ltd. we are committed to safeguarding your privacy and data online. We only collect, store, and use your personal information for specific purposes as outlines below, in compliance with the GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required to by law, or when the third-party providers used by us (e.g., MyTurn, PayPal) use your information to the extent necessary to allow them to perform the services they provide to us.
You may contact us if you have a question about the privacy of your data or to see the personal data you have given to us and request that it is modified.
Personal data refers to any information relating to an identifiable person, this can include name, email address, home address, phone number.
Below we have described the procedures we use for safeguarding your personal data. Please read this privacy policy carefully. This policy is in compliance with the GDPR.
What information do we collect?
You are free to attend our sling meets without disclosing any of your personal information. We collect your information when:
- You hire a sling from us (name, home address, contact number and email address)
- You book on to a workshop or session (name and email address)
- You book a 1:1 consultation (name and email address)
- You contact us via the website, social media, email, or text (your provided contact details)
- You sign in at a sling meet (name, email address and or phone number)
- You sign up to our newsletter (name, email address)
- You allow us to, with consent, take a photograph of you babywearing while at an event organised by Naturally Happy Families Ltd. (photo identity)
How do we store your information?
There several different and safe by design ways in which we store your information. We only store the information for the reason it was given to us, with your direct consent.
Reason for storing information
How it is stored
Sling hire
Via our online database, MyTurn
MyTurn has its own GDPR compliant privacy policy.
This information is input by you, the user, via one of the sling library iPad. These are password protected and our administrator MyTurn rights are also password protected.
You book on to a workshop or session
Via our Eventbrite booking page
Eventbrite has its own privacy policy. The information is input by you, the user. The information is accessed via logging on to our password protected event or via our password protected email. Which we have access to via our password protected library devices.
You book a 1:1 consultation
Your name and email address are provided by you and sent to us via our website (please see website info) and accessed via our password protected devices.
You contact us through the website, social media, email, or phone
You name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. By contacting us you give us your consent to be in contact.
You sign in during a sling meet
We will collect “sign ins” on our password protected iPad via google forms. This information is voluntary and will ask for express consent for: (this is not obligatory)
1. Joining our newsletter
2. Allowing us to contact you with discount codes or further sling information as requested by you, relevant to the sling(s) you have been trying on at sling meets.
3. Allowing us to take, store and use a photo of you for social media use. (please see last point)
You sign up to our newsletter
Our newsletter list is stored and accessed via MailChimp. MailChimp have their own privacy policy which is GDPR compliant. This is accessible via password and via our password protected devices.
You allow us to take a picture of you babywearing during a sling meet
We will, with your express consent, take a photograph of you, this is stored on our password protected devices and used only on our social media.
Why do we store your data?
We only store your data with your express consent and for a legitimate business reason.
What information do we store
Why do we store it?
When you hire a sling from us we store your:
Name
Email address
Home address
Phone number
We require and store this information to ensure we can:
- Provide you with the hire information
- Provide you with the correct safety information
- Provide you with a copy of our terms and conditions
- Ensure we can contact you when your sling is due back or overdue.
- Invoice you via PayPal
- Ensure we can make a claim through the small claims court if a sling is lost or destroyed and repayment is not made. (see our terms and conditions)
When you book onto a workshop or session we store:
- Name
- Email address
We require and store this information, so we can
- Provide you with the booking information for the workshop or session.
- Provide you with the resources you receive as part of the booking onto the workshop or session (e.g. tutorials)
- Contact you in the event of a cancellation
When you book a 1:1 consultation we store:
- Name
- Email address
- Babies age
- Any additional health issues which will be relevant to the choice of a sling as provided by you.
We require and store this information, so we can
- Provide you with the booking information
- Contact you in the event of a cancellation
- Ensure we are selecting the right slings and information for the age, stage and needs of you and your child.
When you contact us through our website, social media (including our Facebook group), email or phone number we store:
- Your name
- And/or email address
- And/or phone number
We require and store this information, so we can
- Answer your enquiry
- Provide you with the requested and relevant information
When you sign in during a sling meet we store:
- Your name
- Email address
- And or phone number
We request and store this information, so we can:
- Provide you with any requested and relevant information
When you sign up to our newsletter we store:
- Your name
- Your email address
We request and store this information, so we can:
- Keep in touch via our newsletter
When you consent to us taking and using photo we store:
- Your photo
We store this information, so we can
- Share encouragement and babywearing information via our social media platforms in accordance with our message and mission. Please see our mission statement
How long do we store your data for?
We store your data for the length of time relevant to the legal and legitimate reasons for doing so.
Your MyTurn account is active for one year. After which point your can reactivate should you require.
How do we gain your consent?
What reason data is collected
How do we gain your consent
Sling hire
- You provide the data via our library iPads
- You read the data information key points when before you hire
- You agree to our collection and storage of data by signing our hire and data form
1:1 consultation booking
- You provide the data
- You read the data privacy information as part of the booking form
- You agree to our collection and storage of date via the booking form question
Workshop or session booking
- You provide the data
- You read the data privacy information as part of the booking form
- You agree to our collection and storage of date via the booking form question
Sign in during a sling meet
- You provide the data
- You read the data privacy information as part of the sign in form
- You agree to our collection and storage of date via the sign-up form question
Sign up to our newsletter
- You provide the data
- You read the data privacy information as part of the booking form
Contact through email/social media/phone/website
- You provide the data
- Our email signature will include use of data
Photograph taken
- You give express consent through our google form
How do I withdraw my consent and right to access your data?
You have the right to access and withdraw your data at any point, if we have no contractual reason to keep your data, for example, an ongoing sling hire. Your MyTurn account can be deleted upon your request, and you will have access to your MyTurn account. Please see their privacy policy for further details. You can unsubscribe to our email list at any time.
Disclosure
We will only disclose your personal information If we are required to do so by law or if you violate our Terms and Conditions.
Payments
We take payments via cash, PayPal, or bank transfer
In the case of PayPal card payments, we DO NOT store your card details. PayPal will encrypt your payment details and keep them secure as per their security policies and data policies.
In the case of bank transfer to us, we DO NOT have access to your full bank details. We DO NOT store any information identifying your banking data. Lloyds encrypts our internet banking
Third party
The third-party providers used by us (e.g., MyTurn, PayPal) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
These third-party service providers have their own privacy policies. For these providers we recommend that you read and understand their privacy policies, so you can understand the way in which the information is stored.
Internet and cookies
Our website is hosted by Weebly. Weebly state that "All cookies placed by Weebly for visitors of your site are strictly necessary for the operation of the service by Weebly.
is mobile: this cookie is used to detect how you are browsing the website. If you are using a smartphone then you will see a mobile version of the site. This cookie is deleted (expires) when you leave the website.
language: this cookie sets the language for the webpage.
sto-id-editor; sto-id-nginx_assets: These cookies are set by Weebly as session cookies and are most likely being used to manage the state of your session as you use it. They are deleted when you leave the website.
Allowing Cookies
Our website will have an express consent to the use of cookies banner upon entering the website. You may give consent or opt out. Opting out may cause the website not to work properly.
Other websites
Our websites and social media may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites, please refer to their privacy policies. When using our Social Media channels, please refer to their privacy policy.
Your rights
Under the GDPR you have a number of rights with regard to your personal data. You have the right to request access to; correction; or removal of your personal data. If you would like a copy of some or all of your personal information, please email us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We keep our privacy policy under regular review as we will place any updates on this webpage. This privacy policy was last updated on May 23rd 2018. Please contact us if you have any questions. We are committed to reviewing our policy and best practice annually.
Email: [email protected]
Naturally Happy Families Ltd. 2018
Naturally Happy Families Ltd.
Privacy Policy
At Naturally Happy Families Ltd. we are committed to safeguarding your privacy and data online. We only collect, store, and use your personal information for specific purposes as outlines below, in compliance with the GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required to by law, or when the third-party providers used by us (e.g., MyTurn, PayPal) use your information to the extent necessary to allow them to perform the services they provide to us.
You may contact us if you have a question about the privacy of your data or to see the personal data you have given to us and request that it is modified.
Personal data refers to any information relating to an identifiable person, this can include name, email address, home address, phone number.
Below we have described the procedures we use for safeguarding your personal data. Please read this privacy policy carefully. This policy is in compliance with the GDPR.
What information do we collect?
You are free to attend our sling meets without disclosing any of your personal information. We collect your information when:
- You hire a sling from us (name, home address, contact number and email address)
- You book on to a workshop or session (name and email address)
- You book a 1:1 consultation (name and email address)
- You contact us via the website, social media, email, or text (your provided contact details)
- You sign in at a sling meet (name, email address and or phone number)
- You sign up to our newsletter (name, email address)
- You allow us to, with consent, take a photograph of you babywearing while at an event organised by Naturally Happy Families Ltd. (photo identity)
How do we store your information?
There several different and safe by design ways in which we store your information. We only store the information for the reason it was given to us, with your direct consent.
Reason for storing information
How it is stored
Sling hire
Via our online database, MyTurn
MyTurn has its own GDPR compliant privacy policy.
This information is input by you, the user, via one of the sling library iPad. These are password protected and our administrator MyTurn rights are also password protected.
You book on to a workshop or session
Via our Eventbrite booking page
Eventbrite has its own privacy policy. The information is input by you, the user. The information is accessed via logging on to our password protected event or via our password protected email. Which we have access to via our password protected library devices.
You book a 1:1 consultation
Your name and email address are provided by you and sent to us via our website (please see website info) and accessed via our password protected devices.
You contact us through the website, social media, email, or phone
You name and or email address and or phone number is provided by you and sent to us and stored on our password protected devices in the way we received it. By contacting us you give us your consent to be in contact.
You sign in during a sling meet
We will collect “sign ins” on our password protected iPad via google forms. This information is voluntary and will ask for express consent for: (this is not obligatory)
1. Joining our newsletter
2. Allowing us to contact you with discount codes or further sling information as requested by you, relevant to the sling(s) you have been trying on at sling meets.
3. Allowing us to take, store and use a photo of you for social media use. (please see last point)
You sign up to our newsletter
Our newsletter list is stored and accessed via MailChimp. MailChimp have their own privacy policy which is GDPR compliant. This is accessible via password and via our password protected devices.
You allow us to take a picture of you babywearing during a sling meet
We will, with your express consent, take a photograph of you, this is stored on our password protected devices and used only on our social media.
Why do we store your data?
We only store your data with your express consent and for a legitimate business reason.
What information do we store
Why do we store it?
When you hire a sling from us we store your:
Name
Email address
Home address
Phone number
We require and store this information to ensure we can:
- Provide you with the hire information
- Provide you with the correct safety information
- Provide you with a copy of our terms and conditions
- Ensure we can contact you when your sling is due back or overdue.
- Invoice you via PayPal
- Ensure we can make a claim through the small claims court if a sling is lost or destroyed and repayment is not made. (see our terms and conditions)
When you book onto a workshop or session we store:
- Name
- Email address
We require and store this information, so we can
- Provide you with the booking information for the workshop or session.
- Provide you with the resources you receive as part of the booking onto the workshop or session (e.g. tutorials)
- Contact you in the event of a cancellation
When you book a 1:1 consultation we store:
- Name
- Email address
- Babies age
- Any additional health issues which will be relevant to the choice of a sling as provided by you.
We require and store this information, so we can
- Provide you with the booking information
- Contact you in the event of a cancellation
- Ensure we are selecting the right slings and information for the age, stage and needs of you and your child.
When you contact us through our website, social media (including our Facebook group), email or phone number we store:
- Your name
- And/or email address
- And/or phone number
We require and store this information, so we can
- Answer your enquiry
- Provide you with the requested and relevant information
When you sign in during a sling meet we store:
- Your name
- Email address
- And or phone number
We request and store this information, so we can:
- Provide you with any requested and relevant information
When you sign up to our newsletter we store:
- Your name
- Your email address
We request and store this information, so we can:
- Keep in touch via our newsletter
When you consent to us taking and using photo we store:
- Your photo
We store this information, so we can
- Share encouragement and babywearing information via our social media platforms in accordance with our message and mission. Please see our mission statement
How long do we store your data for?
We store your data for the length of time relevant to the legal and legitimate reasons for doing so.
Your MyTurn account is active for one year. After which point your can reactivate should you require.
How do we gain your consent?
What reason data is collected
How do we gain your consent
Sling hire
- You provide the data via our library iPads
- You read the data information key points when before you hire
- You agree to our collection and storage of data by signing our hire and data form
1:1 consultation booking
- You provide the data
- You read the data privacy information as part of the booking form
- You agree to our collection and storage of date via the booking form question
Workshop or session booking
- You provide the data
- You read the data privacy information as part of the booking form
- You agree to our collection and storage of date via the booking form question
Sign in during a sling meet
- You provide the data
- You read the data privacy information as part of the sign in form
- You agree to our collection and storage of date via the sign-up form question
Sign up to our newsletter
- You provide the data
- You read the data privacy information as part of the booking form
Contact through email/social media/phone/website
- You provide the data
- Our email signature will include use of data
Photograph taken
- You give express consent through our google form
How do I withdraw my consent and right to access your data?
You have the right to access and withdraw your data at any point, if we have no contractual reason to keep your data, for example, an ongoing sling hire. Your MyTurn account can be deleted upon your request, and you will have access to your MyTurn account. Please see their privacy policy for further details. You can unsubscribe to our email list at any time.
Disclosure
We will only disclose your personal information If we are required to do so by law or if you violate our Terms and Conditions.
Payments
We take payments via cash, PayPal, or bank transfer
In the case of PayPal card payments, we DO NOT store your card details. PayPal will encrypt your payment details and keep them secure as per their security policies and data policies.
In the case of bank transfer to us, we DO NOT have access to your full bank details. We DO NOT store any information identifying your banking data. Lloyds encrypts our internet banking
Third party
The third-party providers used by us (e.g., MyTurn, PayPal) will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
These third-party service providers have their own privacy policies. For these providers we recommend that you read and understand their privacy policies, so you can understand the way in which the information is stored.
Internet and cookies
Our website is hosted by Weebly. Weebly state that "All cookies placed by Weebly for visitors of your site are strictly necessary for the operation of the service by Weebly.
is mobile: this cookie is used to detect how you are browsing the website. If you are using a smartphone then you will see a mobile version of the site. This cookie is deleted (expires) when you leave the website.
language: this cookie sets the language for the webpage.
sto-id-editor; sto-id-nginx_assets: These cookies are set by Weebly as session cookies and are most likely being used to manage the state of your session as you use it. They are deleted when you leave the website.
Allowing Cookies
Our website will have an express consent to the use of cookies banner upon entering the website. You may give consent or opt out. Opting out may cause the website not to work properly.
Other websites
Our websites and social media may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites, please refer to their privacy policies. When using our Social Media channels, please refer to their privacy policy.
Your rights
Under the GDPR you have a number of rights with regard to your personal data. You have the right to request access to; correction; or removal of your personal data. If you would like a copy of some or all of your personal information, please email us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We keep our privacy policy under regular review as we will place any updates on this webpage. This privacy policy was last updated on May 23rd 2018. Please contact us if you have any questions. We are committed to reviewing our policy and best practice annually.
Email: [email protected]
Naturally Happy Families Ltd. 2018